Service Requests

The City of Shafter is improving citizen accessibility with its innovative Shafter Mobile smartphone application and online reporting widget.

Through the application, users are able to report service related issues for the City to address, including damaged illegal dumping, graffiti, street lights, and potholes. Issues can be reported through photos, video, audio or e-mail messages.

Reports can be filed using the map below or through the mobile application. Find out how to download the app to your smartphone here. 

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Important Change to Illegal Dumping Policy:

​The City appreciates receiving your illegal dumping report and will do what we can to clean it up and prevent it up from happening again.  Please note that the City does not provide alley clean ups on a set schedule and we cannot estimate when or if crews will be available to do that.  Because illegal dumping is a crime, your report may involve an investigation from our Police Department which could require additional information from you before a cleanup can happen.